Dunkin' - Oswego

I ask for less ice now every time. It makes them angry and the give me even more ice. The reason I say less ice. Is the factor that they don’t want to make more coffee and they fill my cup up full of ice. Basically giving me a small coffee with a large ice. Idk who this Dunkin. They hate there job and going to work. They take there failures for having to work there. Out on the customers. This is pour pour workman ship. Fire this whole staff. It’s not like this only happens here and there. This place has been horrible for years. Be better

Horrible service and lack of any donuts whatsoever. Every time we go to this place, they always run out of donuts. Hardly any variety! On a Sunday, you should never run out of donuts, but this location always does. So shameful and terribly run buisness and everyone in there has an attitude. Their first priority should be the customers, and it’s very evident that they don’t care about you at all. Every time you walk in there, you get the feeling that everyone is annoyed. The other Oswego one on orchard road is much better! They always have a supply on donuts. And everyone there is extremely friendly and caring! If your in the area, only go to the orchard location, or else you will be disappointed and you will regret it so much.

My kids were excited for the spider doughnuts and these looked were nothing like advertised. Also the rest of the doughnuts were lacking icing. All of them tasted dry and old. Will not be returning to this

One of the worst locations ever!! We use to come to this one for Ice coffees for convienence, since we live across the street basically. However, every single time, the cup is FULL of ice! You're basically paying for a cup of ice with a very little bit of coffee! We tried ordering ahead on the app and select less ice, but then it seems very watered down. I'm wondering if they add water to the coffee to make up for the lack off ice! Worth driving to a different location if you want a decent made coffee. What a shame.

We just picked up pumpkin muffin, and it's cold, stale, and old. I can't even eat it. That's the ONLY thing I buy from DD almost daily. Never had a problem before. Now you just lost a customer ?