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Avaliação da contribuiçãoHey guys. Great food. But step up the service. We just literally waited almost 30 mins in the drive thru. And inside the store. 2-3 customers.So what’s going on. Are the owners at home smoking weed. Or what. Come on management!!!! Maybe offer better wages. IDK.But with Costa Vida and a couple other competitors at your back door.Time to step it up and raise the bar.Foods ? a great. Make it so your customers can enjoy it. So they’re not sitting in line with they’re stomachs grumbling.
Came at 10pm 1 hour before the restaurant closes. We were on our way home from a long road trip and looking forward to eating something after a long drive. The entire place had been cleaned up already and all the food was put away. When we asked if they were open the employee slammed his hands down in anger and walked to the back of the restaurant, where everyone was eating Menchies. Another employee mentioned they were open, so we got our 4 kids out of the van. We don’t make a habit of eating out late with our kids, but sometimes road trips go like that. When we went to order the same employee who slammed his hands down said “we’re out of that” after everything we tried to order. He mocked us on our way out the door. Horrible customer service. I one starred the food because they didn’t have any and clearly were not interested in serving us. Highly recommend not going here after 10 pm.*Editing to add that we ended up going to the University Avenue location in Provo and had an exact opposite experience. Worth the drive if you’re choosing which location to go to.
They somehiw have never made my order right I just don't understand how you get a order wrong every time I go and I'm home before I figure out there's an issue and I'm not driving back for a subpair food to be made right. It's so annoying get competent employees
Unless you go in and babysit them while they make your order, don’t plan on it being correct. This location can not get an online order or even drive thru order right, ever. Just get Costa Vida. You’ll be much happier.
I recently came to this location for dinner, I was hungry, and waited 5+minutes for any kind of service! I had 3+ employees make eye contact with me and then turn away and go back to whatever it was they were doing! Very poor customer service! Seems like they'd rather you use the drive thru and not have to serve you in person! I walked out and went to Costa Vida! Much better service and atmosphere!
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Ligação QR-code para o menu
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