California Pizza Kitchen At Desert Ridge

I dine often at CPK, typically at the Biltmore location but while shopping at desert ridge my friend and I figured we’d stop for dinner in the area as well. The food was amazing as always and came out very fast. Take into account we were the 3rd out of 4 tables dining in at the time, I expected good service however we got the opposite. It started out well with the drinks but after we got our food our server disappeared and by disappeared I mean stood in the very open kitchen not doing anything. I like to consider myself very simple when it comes to dining at restaurants because I am a server myself so I often cut the servers some slack especially when it’s obviously busy but tonight it was not busy at all at this location. Not checking in on your tables after the food is served or refilling drinks when they’re clearly empty is just absolutely unacceptable and I won’t be returning to this location.

It had been a decade since I went to CPK. When I walked in on a Thursday evening, it was pretty slow. So I was surprised that it took a little while for our server to come take our drink orders. This location feels and looks old. When you combine that with the average service, it doesn't make for the best dining experience.I got the mushroom pepperoni pizza. It was okay, nothing special. The part of the pizza with the toppings wasn't very firm and the crust was average. The reason I'm giving three stars is because their key-lime pie is one of the best I've had. Its delicious.I probably won't be coming back here voluntarily. It seems like a good option for families with a lot of kids though. There is also a solid deal where you can take any pizza home to try (bake it yourself I think) for $8 if you purchase an entree.

The customer service at this restaurant is excellent and the food is also really delicious.

The service was quick and efficient. We ordered the Hawaiian pizza, garlic pizza, appetizer rolls, and a salad. Everything was cooked and prepared perfectly. The crust was especially delicious. I highly recommend this place. Parking was ample and easily available around the restaurant.

I had a very poor experience at this restaurant. The pizzas were burnt and cold, while another one was undercooked and cold. The restaurant definitely needs better organization as it took 2 1/2 hours to receive our food. Additionally, there were a lot of flying bugs around our seating area.