Smashburger - Phoenix

VERY DISAPPOINTED. That 's what I get for not consulting Yelp before trying out a new place frankly busy Hangry... The seating inside is a smidge above fast food restaurant, but I guess this is a fast food place I didn 't realize that before coming. Very basic menu EVERYTHING is A La Carte, even though the handheld menu states make any meal a combo . We asked the server (new employee), he had to ask two others the answer was......... I don 't know why it says that, we don 't offer combos . ??????? Should have walked away... Ordered; classic smash, tots, Arizona smash(double meat), Oreo shake. Both burgers were TINY, tots were the ones you get in the frozen section the store (nothing special), smash fries were good, Oreo shake, well it 's difficult to make a bread shake but...... they did! The shake was not mixed well, very thick in the glass milk in the extra cup. The burgers are very salty SMALL. The few tables that had been used were not clean. The employees are nice smile, but the place is OVERPRICED.

Smashburger wasn't that great. We ordered the Arizona burger with fries and Brussels sprouts and a kids meal chicken tenders. The Brussels sprouts has no flavor. It was awful that we threw it away. The fries were ok- McDonalds probably has better fries. The burger was not bad, not great either. Although, it had some flavor. The chicken tenders were awful too. For over $20, it was a big disappointment. The restaurant had cleanliness issues while there were a few employees sitting on one of the booths during their break, I guess. I would probably never come back.

Decent burgers but a little pricey. My son had the classic burger combo and I had a grilled chicken sandwich, fries, and a soda. I have no complaints about my sandwich. It was a super thin piece of chicken but it was still juicy and flavorful. I stole my sons pickles for some added zing. The fries are super thin. Tasty but too thin to hold the ketchup. My son liked his burger. He ordered it with everything and then picked it all off for some reason. Lunch for the two of us was about $23.00. That just seems a bit high for me for what we got.

The salted caramel milk shake is AMAZING!!!!!!! Worth every calorie The fries were not greasy. They were crispy The actual burger was moist and all the veggie toppings were super fresh Great place for a quick bite to eat

I normally really enjoy Smashburger and have been to several different locations, but have to say this location was a letdown. I was doing some shopping at Desert Ridge and decided to come here for a quick lunch. There was just one other group in the whole place, so I was able to order quickly. The guy at the register was very nice and friendly. He was patient while I looked over the menu before making my decision. Once I ordered, he made sure to repeat my order so as to make sure it was correct. Food came out fairly quickly. Was a bit disappointed with the size of the burger as other locations I've been to are much larger, even for the size I ordered. I ordered the BBQ Bacon Cheddar burger with a side of Smashfries. The burger itself was pretty good however, my fries were a totally different story. Yes, they were crispy, but that was the only thing going for it. It was really lacking in seasonings. I didn't even taste any garlic on them and the rosemary was barely there. On top of that my fries were sitting in a big pile of oil! They really need to make sure to thoroughly drain the grease off the fries before serving them as no one wants to eat food sitting in all that. The seating area could have been better cleaned up as many of the tables were still dirty with crumbs and sticky stuff. I had to go around to several tables before I found one that was the cleanest and then I still had to use a napkin to wipe it down. This place could be really good if they just made sure that food was prepared and served correctly and made sure tables and floors were clean.