Kona Grill Plano

Our server was great and very attentive. The food was good and a good value for happy hour

Had a reservation but still didn’t get seated for 25min. Didn’t see a server for 20min after being seated. Had to get all drinks from bar. Tried to order as quickly as we could knowing it was going to take a while. Three people got their food, ten minutes later two more people got their food. My friend ordered a ribeye but was given a ny strip. They took his plate. Ten minutes later they bring back THE SAME PLATE OF FOOD. Literally, the same steak, same potatoes…etc. my food came last and it was meh. No apologies from the manager for the terrible service. Our server was very apologetic and very sweet. She clearly had a lot on her plate and did well under the circumstances. Can’t remember the last time I had such bad service.

I understand New Years Eve is big. 45 minutes for water by the manager and no apology. Food was not good. Our waitress was great.

It was an overpriced meal, portion sizes were small. Our waiter was really nice though!

Excellent food and great service!! They have a varied menu that will appeal to everyone.