Mexican Sugar Plano

The service was very slow during our late Sunday lunch. We chose to sit outside, but the patio was unclean and poorly maintained. The food was tasty, but overall, I would not suggest this restaurant or go back again.

The service and drinks were good, but the food did not meet expectations for the price. I ordered the adobo carne asada fajitas and the tortillas were very hard, while the rice was undercooked. My date had the steak enchiladas and found them lacking in flavor, though extremely spicy. It was our first time dining at this restaurant and we left somewhat satisfied, mainly due to the drinks.

The atmosphere was quite noisy, but we visited on a Friday night so we anticipated it. Our waiter was highly informed about the menu and provided recommendations. He mentioned that the pork chop was cooked slowly for 24 hours and recommended trying it in the future. Despite having a reservation for 7:30, we were seated around 7:45.

2 issues 1. Inspite of booking a week in advance and reaching 15 mins early to ensure the group is seated on time, our table was poorly assigned. Then they made a 5 seater to accommodate 7 when we asked for a better table. Bad experience to start with 2. Service was poor. We asked the steak to be well done, but it was brought in rare. Then they took it back and brought it again very late. Also the side orders we gave were all messed up like someone asked to remove beans and it ended up with beans on the plate. It was no point asking the service person again to fix. Again, a poor experience to a birthday party of 7. I understand that fridays are busy, but then probably we should not have such group outings here again. Lesson learnt! Otherwise we love it, the crowd and ambience around was good. But noisy, but its always that way at Mexican Sugar. We love it, but yesterday’s experience was not so good one!

Nice atmosphere with some good food best part was the drinks and not too pricey will come again.