Red Lobster Plantation

Never have I ever left a restaurant because it took to long except last night. Horrible experience.

My experience was horrible. After being seated for 15 20 minutes, I had to ask if anyone is going to come to our table. After another 5 mins, I had to ask again. Someone eventually came. She was very pleasant and took our order. After the order was placed. Our drinks, took more than an hour. I had to go over to the bar to get the drinks myself. One of the appetizers came, with the dinner. My granddaughter ordered 2 ice cream, one with raspberry and one with caramel. One was brought with the two toppings. Jus horrible service. It got even worse. I ask to speak with the manager. There was no empathy, no real apology. Instead, she blamed the server. Just horrible

Our server, Elizabeth was fantastic! We were there for the unlimited shrimp. Food was honestly delicious, service outstanding. We were seated upon arrival and it continued staying positive throughout. Jacki

Overall Very Disappointing. We were seated within 5 minutes which was great. The rest of the experience was not. Our server was very nice and polite, but was training by herself. Food took over an hour to come out and was COLD! Lots of items were not delivered and she had to be reminded constantly. Still never received a few of the items. Lots of employees standing around not doing much and the restaurant was maybe 25% full.

Johan was amazing! He not only provided excellent service but had an amazing attitude. Also, this location passed out family photos. Which made it even more special.