Captain Jack's Jack's Bistro

Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Stack, Fish and Chips

I came here after a visit to the aquarium yesterday. I have a baby with a milk allergy and am breastfeeding so I can’t have dairy. I ordered the carrot and lentil soup which came with cream on top. I told the waitress that I had a dairy allergy so needed soup without cream. When she brought it back, it looked like she had just mixed the cream in but I wasn’t sure and thought that surely the waitress wouldn’t do this after me telling her I had an allergy. Sure enough, my baby was up sick all night vomiting and with awful nappies and stomach pain. I work very hard to stay allergen free and it takes weeks to get dairy out of your system so this mishap has set us back weeks. Food allergies should be taken very seriously as they can be very dangerous. Thankfully my baby is still eating but this could have ended up as a hospital visit with a sick baby! I would like to discuss this further with management as I think this a very serious disregard of allergies

Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

Good food for good price. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Country Fried Chicken Special, 10oz Sirloin Steak and Chicken Sizzler

Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5