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Avaliação da contribuiçãoHave been a customer for at least 10 years every Saturday with the same order to the point where I don’t have to tell them what I want For a month I have gone to another shop. Disgusting service for a loyal customer items missing etc awful customer service
Took 1 hours and 45 mins to arrive turned up stone cold and the chicken was burnt to crisp not eatable.
Had a pizza and wasn't cooked, they then replaced it and still very undercooked base. Phoned to get our money back as wasn't satisfied with the food at all, was told no and we wouldn't get anything back . The manager on the phone was very rude and not professional at all, no masks were worn as we drove past at a later time. Never again.
Horrible customer service. Usually north end kebab is our go to kebab shop, however we won't be ordering from here ever again. Place an order at 19.06 (delivery time is advertised as up to 45 mins on thier website), after 45 minutes we called the shop and was told our order had been made, and the delivery driver would be collecting it. Just after an hour we called again and was told our order hadn't been made, and there was no drivers to deliver our order. After 90 minutes we tried to call again, however our calls were purposely not being answered. Food turned up at 20.40, and was cold. Will not be using North End kebab again.
Ive been using this kebab house for a few years and believe is the best one in Northend and surrounding area, the kebabs are always delicious, staff are always friendly. I have never had a problem here, I am surprised at the negative reviews. The food was beautiful tonight.
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