Cafe Paragon and Viva - Providence

This was our first time at Cafe Paragon. The food selection was very good. Our service was poor until we complained to the manager. Our waitress was moved to a private party and did not seem to be aware that pancakes were a special order that she was supposed to give to the kitchen. I was told to give my order to the man at the carving station, he said that the waitress is supposed to write it down and give the order to the kitchen. He got the manager for me and he took my order for the kitchen and also spoke with the waitress. She apologized to the people at the table when I was up front waiting for the pancakes. We had to hunt her down for drink refills. We will probably try it again as long as we do not get the same waitress.

Paragon is getting a bit old, dirty and needs a good cleaning or remodel. The back half of the restaurant smells musty and dank and is not very inviting to eat a meal. The men's room also smelled horrible. Food was okay, nothing spectacular. Service was good. This is not a fine dining restaurant.

This was our second visit to Cafe Paragon. Our food was great and our server was personable and attentive. The Bruschetta appetizer was so delicious. The only reason the food receives a 4-star is because my husband ordered a pepperoni pizza and it was pretty greasy. The other food at our table was all fabulous.

Paragon is an absolutely outstanding restaurant, in every aspect. The menu, service, and management is 1st class. Pano is particularly to be commended, always. It is a pleasure for me and my family to dine at Paragon. Thank you! Fr. Barry Meehan

As an alumni in town for the weekend, our group reserved a table as this location was a fan favorite in college. After this experience, you need to pay me to go back! 1) I personally ordered the French burger (because I love Boursin cheese) and was given a burger without the French (Boursin) and was told that they had run out of the cheese when the burger was in front of me. 2) We had a number of issues that were not addressed and handled by the management appropriately. The server and the managers were not working in cooperation with one another, which needs to be fixed. 3) We waited over 45-60 minutes just to pay and get our check adjusted after our numerous issues, which led to more frustration than what needed to happen.