Arby's - Pryor Creek

Chicken Bacon Ranch Loaded Fries are horrible everytime I order them they taste old. Old and nasty

I was pleasantly surprised by how quickly they handled orders. I was a bit hesitant when I saw the long line of cars, but they seemed to move fairly quickly. After placing my order, I noticed that while the employee grabbed some ketchup, there was only one order of fries in the bag. Upon checking the receipt, I realized he had missed my request for two orders. I spoke up and asked if I could get another order of fries, even though I was reluctant to delay anyone behind me. Fortunately, they got my second order ready quite fast. I appreciate the efficient service, but my Bacon Beef Cheese Sandwich was a little... messy, and I couldn't finish it because it fell apart. Also, the fries tasted like they were cooked in old oil—I couldn't finish those either. Otherwise, it would have been a five-star experience!

The prices are higher than I would like, but then again, isn’t that the case everywhere? I would appreciate it if they had a mobile app with promotions, similar to other fast food chains. The food is tasty, and while the service isn’t always quick, it’s generally acceptable.

I had an incredible experience with the customer service. I ordered a French dip sandwich, but when I got home, I noticed that the au jus sauce was missing. I called the restaurant, and they were quick to resolve the issue. They generously provided me with a brand new, hot sandwich to make up for the inconvenience.

The pecan chicken salad sandwiches we had were absolutely delicious. The server was polite and located us promptly. Overall, it was a great experience!