Starbucks - Puyallup

Highly recommend this Starbucks. I'm just getting a little frustrated that the last few times I've ordered off the app and it says it complete but it's not ready. Came in today and saw it by the drive thru window. I asked an employee if it was mine and she said no and they were working on it. I stand there for another 10 minutes while I see my drink sitting there. Finally asked someone else and they didn't say anything but hand it to me. Now my drink is watered down. I ordered at 1:32 and didn't receive till 1:52, although they said it was ready.

Dana is absolutely amazing! I got a wrong drink and she was so sweet and accommodating. She offered me a replacement on the house. Their customer service is top notch. No matter how busy they are, they’re always smiling and never try to rush the clients. Thank you so much! Absolutely recommend this location!

Greedy sobs don’t give refills when the policy clearly says and even am a gold

This is a whole article ... not a review. I am saddened.I visited a Starbucks today day after dropping off my kids at the State Fair. As I approached the entrance, my attention was drawn to an elderly homeless woman. Compassion always wells up within me when I see someone in need. Let me describe her: an elderly white lady who appeared to be around 80 years old. She was hobbling around with a cart that seemed to serve as both her possessions and a makeshift walker. The absence of her two front teeth was noticeable, and it was clear she had seen her share of hardships.Upon entering the store, I noticed a Puyallup Police Officer approaching the area. Out of courtesy, I held the door open for the young officer before proceeding inside. To my astonishment, a person who seemed to be the Store Manager came out and gestured towards the elderly woman. It became evident that the police had been called on the old woman! The situation unfolded as the officer confronted the old woman (who was on the public sidewalk), mentioning something along the lines of, Haven 't they told you not to be around here? This interaction took place while she was already outside on the public sidewalk. Another burly officer arrived, and they spent about 5 or more minutes shooing her away. I am glad she was not arrested. I was stunned.What unfolded next deeply saddened me. The young women working in the store seemed to revel in the situation, expressing their satisfaction that the police had shooed her away. I overheard their remarks, including phrases like, I 'm glad she 's gone. While I understand concerns about loitering or squatting, I firmly believe that every person deserves to be treated with dignity and respect. Witnessing this scene left me troubled and disturbed.I had initially intended to purchase something for myself, but after witnessing the treatment of the elderly woman, my heart couldn 't bear it. I decided to buy her a sandwich. Upon leaving the store, I handed her the sandwich and expressed that the store staff and the authorities hadn 't been very kind to her. She is old, and poor. Why humiliate her? This entire experience left me feeling a deep sense of sorrow for her and disheartened by the attitude of the Starbucks manager and the store employees. Starbucks, isn 't a haven of luxury. It just sells food, drinks, and miscellaneous items. Why would this aged woman be a threat.During my brief conversation with the homeless woman, I could see the vulnerability in her eyes and feel the weight of her age. I wondered about her life story, how she had ended up in such a challenging situation. Despite the uncertainty, we shared a heartfelt conversation, and I offered her a hug, which seemed to bring her some comfort.Starbucks should embody values of compassion and understanding. It perplexes me why the employees at this particular store appeared to lack empathy and compassion. I won 't go there again.These events resonate with teachings:Proverbs 14:31 reminds us that treating the poor with contempt shows disregard for their Creator, while being kind to those in need is a way to honor God.Proverbs 17:5 emphasizes that mocking the poor reflects contempt for their Creator.Psalm 82:3 calls us to stand up for the vulnerable, including the weak, fatherless, and oppressed.Luke 11:41 encourages generosity towards the less fortunate, indicating that such actions lead to a sense of inner purity.In light of these teachings, it 's important for us to remember that compassion and empathy are integral to how we treat those who are less fortunate.

Went through the drive-thru and received poor customer service from Kenzie. Kenzie was impatient and rude.