Mcdonald's - Reading

Could I possibly refer to anything McDonald's as a hidden gem? In this particular instance, I am seriously contemplating using that overly used term. Let me explain. On my first visit for breakfast, the place was incredibly crowded. People were gathered around the screens and standing near the tables, waiting for their orders. It didn't look like a relaxing place to eat. However, when I decided to check out the upstairs area, it was a completely different story. It was peaceful and calm. The spacious room was nearly empty of customers, with a variety of comfy chairs in stylish colors and cozy corners to hide away in. It was a tranquil oasis to enjoy a meal, sip coffee, relax, or read the newspaper before facing the chaotic world outside. I don't think many people know about this charming upper room, but I always choose to dine there now. So, yes, I am daring to say it: hidden gem.

I had a negative experience at the checkout with Edmund. I have been going through a tough time this month and he laughed at me for not being able to afford a small order of chips. When I asked him why he was laughing, he admitted to doing so. It was extremely rude and disrespectful.

I visited the restaurant at 2am on 24/11 and while waiting for my food, I observed a black female worker who was coughing and sneezing without covering her mouth. She failed to wash her hands before serving the food and did not handle it properly. It was the most disgusting thing I have seen in a long time and it slightly put me off. I suggest educating your staff on hand hygiene and encouraging them to stay home if they are unwell.

Please look at trust pilot before ordering this is so you won’t be as disappointed as I was this was McDonald’s bath road reading

Went in there ordered food on machine to then get to the counter to be spoken to very rudely by 2 members of staff one of them manager the customer service in this building is absolutly atrocious and I will never use this buisness again shocking