Tj's - Richm

Received appetizer- server said would bring plates- waited 7 minutes and asked another wait staff for plates. Braised rib sandwich bread was soggy and sloughed off. Not appealing.

Visited TJ's Restaurant for the first time Christmas 2019 for dinner with a party of 12. The meal was not great after waiting 2 hours and the customer service was not satisfactory. However, after speaking with higher management, the situation was rectified to my satisfactory.

My family visited for Christmas. We had a party of 12 and we were seated as soon as we got there. The waiter took our order as we sat down but the food took over a hour to be plated as other tables continued to get their food before us. After speaking with management the situation was rectified.

My family was on there on Christmas day for dinner. A party of 12. Food was delicious from what I ordered. Just had too wait 2 hours for my food to come out to be served. Then the the manager rectified the situation on the long wait.

Our meals were absolutely delicious. But the service was terrible. It took over 45 minutes to get a cocktail and since there was a large party there as well we were told we weren't allowed to order certain items until they ordered. The manager came over and apologized many times and he was very very friendly. The food like I said was great, but service not so much.