Saboten Aberdeen - Richmond

Disappointed I couldn't give less staring. terrible customer service, eating was mediocre. lady who helped me, had a terrible attitude and cut me in the middle of order and ignored me when I asked for my reception. When my commanded, I asked her if she had a double scare that belonged to me, and she gave me a dirty star and sung with her kink that it was. my reception said her name was winnie. do not recommend.

I do not recommend this place to anyone who is seeking for a pleasant food ordering experience. The cashier has attitude problem. She even refused to provide extra disposable plate for my kids to share food. Also, has anyone seen a take out place prompting for a tip on the card machine? This place does.

I came to this place today to have lunch. I should have read the reviews before. It was the most disgusting Katsu Don I ever had. The pork was all soggy and some pieces were full of fat pieces. There was also no egg. Only parts of what is supposed to be an egg. Total rip off. I ended up eating only the rice and the Miso soup it came with. Went to the lady behind the counter and told her the pork was not good. It was all soggy. I guess they reheated the meat in the microwave. She was very unfriendly, didn’t apologize and said it is supposed to be like this. I ate at this place 2 years ago, and it was nothing like that. Plus it’s not the first time I eat Katsu Don. I showed her the meat and the bad quality was obvious, she still denied and said it’s supposed to be all soggy. Well, if you like to spend money for unfriendly customer service and microwave like food, that’s the place. Others, I recommend to stay away and spend your hard earned money elsewhere.

I visited their shop at Shinjiku, Tokyo and then Hong Kong before this one at Richmond. Needless to say, their food items are of high standard. I will give them 4 stars if, instead of a food court, I was to eat at an individual restaurant.

NOT recommend this shop unless you want to the worst customer service. The cashier lady try to ignore questions. Bad manner on answering questions. No sign on which order is ready for pickup and she is angry when asking whether order is available.