Panda Express - Richmond

Great service, great food. I stop here several times a month, and it is always delicious and hot. Today I misplaced my bank card and didn’t realize it until after I ordered. I explained what happened while in the drive thru. I pulled my car around and parked and frantically searched my car for the missing card. While doing so, an employee came out to my car and gave me my order “on the house” per the manager. Incredibly generous and much appreciated

Panda express has awesome food and great service! The restaurant is always nice and clean too. My favorite is Shanghai steak and the 8 treasure chicken. The orange chicken and Beijing beef are really good too!

I walked in and everything was really clean, including the bathrooms! The employees working there were very friendly! But unfortunately after taking nearly six minutes of waiting for my food at my table,the chow mein was good but a tad cold, and the orange chicken and the honey walnut shrimp almost tasted a tad undercooked. It was during the dinner rush so I don't know if they were rushing cooking the food for us or if it was just an accident, it didn't taste horrible but it was a tad cold and it just seemed a little flimsy and undercooked tasting. I am an avid Panda Express consumer, and this is the first time I've ever had a meal like this. So I would definitely chalk it up to it just being the restaurant or the day. Panda express for life! :

This worker Hayley is super fast and has the best service. We love this PE and come here whenever we can, but we usually plan to wait 15-30 minutes for food in the drive through and our ducks are mixed together, and sometimes when you order Broccoli beef its only Broccoli lol. When we arrived yesterday, we got our food in a minute and a half, everything was perfect, and we got a lot of meat. We thanked the worker who apparently was Hayley, and she said she worked solo for a while on that day and really tried to make sure everyone came through the highway quickly. Chick fil A is coming over there better and taking notes from her. Thank you.

She closed her lobby at 5 p.m. as my family reached 5 for the door. I said we were driving thru was open even though she saw that we were carrying a boat. We?ll pass the exit for the next time!!!