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Avaliação da contribuiçãoI give 3 stars because my food was cold (pancake, the butter would not melt). The place was packed, they had 2 waiters, 2 cooks and a cashier.... so sad, but no one loves to pay for cold food. I understand they did the best they had with the staff.
They always have great food and the staff are very friendly. Most of their servers have been there for years, which says a lot for the management.
The restaurant is doing the best they can with the staffing shortage. They don't seem to have enough staff. But they have to be MORE CAREFUL about who they hire. Some employees at some locations look like they are struggling with active drug addictions and are very dirty looking. The Hepatitis A outbreak didn't help their reputation. Hep A is spread through FECAL MATTER AND BLOOD. The fact that they allowed someone with an active hep A infection to work in the kitchen is shocking. And then for that person to not wash their hands and spread infected fecal matter and blood into literally hundreds of peoples food leading to three deaths in the Roanoke area is almost unimaginable.
Went during the week right before dinner. They were slammed with take outs and didn't have adequate staff. But otherwise, food was very good and plentiful. They are doing indoor seating, outdoor seating, curbside and carryout.
Had great coffee and breakfast this morning at FA's. Can't beat the price on their two eggs breakfast combo for what you get. They also have some pretty great comfort food for meals other than breakfast too.