Jamba - Roosevelt Gardens

Poor customer service. They act like they didn’t know what they were doing. I came in with enough time to order and call my Uber. When I ask him how much longer they looked confused and discussing they didn’t know what was made. I had to rush out of the store to get my Uber with you drink and without a refund.

The service started out nice however, the person didn’t know how to make the protein shake, he forgot to put the chocolate whey in and then it just didn’t taste good at all! The other employee tried to tell me that it’s power whey not a syrup as though I don’t know how to make a shake or never been to a Jamba Juice before! Then they forgot to make my friends drink until she ask and his response was “oh, I thought I made it”! And that shake was awful tasting too! It was just a terrible and disappointing for 4 medium drinks for $40 that were not made right! I think they need help to teach the employees the right way to make their drinks!

I gave 2 stars because of the service. I ordered 3 smoothies from uber eats for me and coworkers. They both had yogurt in theirs and I did not have it in mine. The smoothies look the same color I dont know which is which because there was no label on it and I am allergic to dairy and because of their laziness not labeling ANY OF THEM I cannot have a smoothie because if I drink the wrong one I will get extremely sick. This was my first time ordering here in like 15 years and I am extremely upset. No respect for people

I am generally a Jamba juice fan. Love it, but had a bad experience the other day. The service was slow and we were the only people in there. That wasn’t horrible. However, I ordered the chunky strawberry bowl two of them and the banana was so hard you couldn’t even cut a knife through it. It tasted like wood. Should never have used a green banana. I know that sounds silly but it’s important when your Jamba juice that the ingredients are always fresh.

The barista poured the smoothie into the cup since there wasn’t enough. She put it back into the blender and added more ice before blending it and putting the same drink back into the cup.They should have better measurement control to a more improved quality.