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Avaliações
Avaliação da contribuiçãoHad the Bravocado brunch. Didn't live up to what was described on the menu.
Superb location in Point Ruston and Free Valet Parking is a real plus. Experience with the staff was mixed from a fantastic server to a host that seemed to care less that we were there. The weekend brunch menu is incredible.
As always, just wonderful! First time there for breakfast the Eggs Benedict was the BEST I've ever had! The biscuits are to die for! We usually go there for dinner and have always had a wonderful seat so we could see the water, but this time we didn't have a good table at all, sort of disappointed about that. But otherwise, perfection!
Would give it 5 stars because the food is incredible, but my friend and I had a bizarrely bad experience with our service last night. We had reservations and I arrived before her, so I chose to wait outside by the host desk until she got there. I observed ALL of the guests before us being promptly greeted with kindness and seated while I was waiting and naturally expected to be treated the same- once we were both there and came to the host desk, the guy working spent a solid 3.5 if not 4 minutes not even acknowledging us let alone seating us (they also knew I had a reservation). Mind you they are not even a foot away from us. It was honestly so weird and off-putting; as someone who worked in restaurant management for 8 years I understand you can’t always get to each customer immediately. But pretending they’re not there when you’ve done the opposite with everyone else is unacceptable. He left for a bit, then came back and did the same thing. Finally he switched the girl who had originally greeted me and she proceeded to do the same thing. We stood there for probably 6 minutes with no acknowledgment until I finally moved my hand which jangled my keys and all she said was “oh.” The only thing I can think is that we were slightly dressed down compared to the other customers, but there is no dress code, nor is that a reason to be rude. Our money has the same value as everyone else’s. Along with that, our waiter hardly ever checked on us. The girl bussing tables was twice as attentive as he was. I know working in food is tough and hardly ever write negative reviews, but the way were treated was really strange and turns me off of coming back given how much money we spend to eat there.
This is slightly better than a typical hotel restaurant. The food was well done and the service was good. The decor of this place was too bright and fake for our taste, just like the hotel, but the views out the windows are amazing. There aren't a lot of great restaurants in Tacoma, this is one of the better ones.