Dunkin' - Salem

The first time. I'm going in. Just a guest. Very clean. Ordered breakfast sandwich with egg, cheese and turkey sausage on Croissant. Great! Also the new brown sugar cold brew. Very good on a hot day! Service was excellent and fast. Again I was the only one, but still. Everything about great experience. I'm back!

The young man in the window in the morning is so sweet. As he tells everyone to have a blessed day is hearty. Such a gesture can go on a long way.

I stopped at the Dunkin donut by Walmart yesterday around 5:00 to pick up gift cards. I went in and no one working acknowledged me but I waited and no one waited on me. Shame on the people working. There was one person working the drive through and 3other people behind the counter. There weren?t any customers in the dining room. There?s no reason staff could not ring up mypurchase or at the very least acknowledge I was there. A simple ?we?ll be with you in a minute? would have worked I ended upleaving.without making a purchase

Normally I don't do this but they got me 3 times. I understand if your busy things don't come out as they should. But the last 3 times I've went they been slow its been wrong, and I got the same thing each time.

This Dunkin is my favorite location in the entire world. I visit frequently because I work right across the street, the workers there now know me by name and always provide such an amazing customer experience. They?re so friendly and bubbly and no matterhow tired I am they always brighten up my day with a perfectly made drink. They also get the drive thru moving very quicklydespite the fact that they only have one lane, unlike the other one across town. I highly recommend this one. I love it there!