Serene Tea - Saskatoon

I ordered a signature black tea with egg pudding as a topping but they added strawberry bubbles instead. When I asked for a change they just transferred the tea to another cup with egg pudding.They argued that the bubbles don't infuse where as I was clearly testing strawberries in my drink. Waste of money and worst service.

Really nice bubble tea shop. The tapioca pearls were fresh and the texture was nice. The taro milk tea was nice. The staff were friendly and welcoming, and the drinks were done quickly. The shop also has several tables with games for customers who dine in and some tasteful decor with lamps and plants. Would return if I'm back in Saskatoon.

I ordered my bubble tea with mango popping pearls, but they gave me one with black pearls. When I told the staff that it was wrong, they took it back and asked me if I was okay with the black pearls in the drink. I said no, because I don’t like black pearls. The staff proceeded to pour the already made drink into a new cup with the mango pearls and then gave it to me. But the drink they gave me still had the leftover black pearls in it and the amount of the bubble tea was less than usual. Very poor customer service. I would’ve rather have them make me a new drink with the correct topping.

Lovely little place to get delicious bubble tea and bubble waffles... pretty much any kind of bubble you can think of.Parking: 4 or 5 spots available but the lot is cramped.

Ordered a Panini today with a drink, they said 10 minutes and that was ok. After 15 minutes they took another 5 minutes and then handed over undercooked panini including a big bone inside. While the panini mentioned was shredded chicken one.It does not take much to acknowledge the customer about the long wait time before taking the payment and tip. Be transparent with the customer. I would not give one star if the time was only issue, it is about the service as well.