The Docks - Scottsboro

No stars, actually. As soon as we greeted the hostess, she was flat out rude and unprofessional. Repeatedly informed us that we didn’t have a reservation and there was 2 groups coming in of 11 and 16 that had a reservation. We were just a family of 5. We had to wait while several small tables were open. We watched her approach 3 coworkers to complain about our arrival. We could hear her and see that they were staring at us as they were speaking. We felt as though it was against all rules that we didn’t have a reservation. Once seated, no one greeted us at all. We were sat by the bar, no biggie. Dealing with that even though we had two children. It was a complete party scene. We did not know this was a bar as the menu I picked up said steakhouse. Anyway, after so long of not being greeted, we left and ate at 50 Taters. We are staying at the Campground on the same grounds as The Docks. But will not go back to The Docks. Train your front staff that they are the face of your business as customers walk in the door and don’t make them feel like an inconvenience.

We went here last night and it was my 1st time to eat in this place. We waited about 1hr and 20 mins mins for our food and when it came it is not what we ordered. The waitress apologize and said she could put our orders in again but we didn't wanna wait another 1hr and 20 mins so we left. Never going back to this place again! Service: Dine in Meal type: Dinner

The raw oysters were great. Spinach salad was oolala. The servers were so busy, a few more cooks or servers would have helped. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Fresh Baby Spinach Salad

Seated at 6:10, ordered drinks at 6:35, still waiting to order 6:55 and counting. 3 servers on staff tonight not good. Is this the usual experience??? Service: Dine in Meal type: Dinner Atmosphere: 3

Upon first ordering I was thrown back by the price nothing of substance under 20$ so I knew from then on this is the big leagues. I ordered the Hawaiian steak. I was pleasantly surprised for the 2nd time! This meal came with a soup! Upon getting the soup I expected a bowl something plain but no it was something more southern! A soup in a mug I loved it!! It was so unique! After a short wait probably to put the finishing touches on the steak. We were served! The steak was cooked exactly how I requested. Midway thru the meal we were swarmed with mosquitos. So we had to eat quick! Overall I loved the experience! The things I would say needed some work are: the employees seemed to be in a constant state of busy and because of this the service for my table was slowed down. The awful mosquitos maybe a bug net around the outdoor section to keep out the bugs. They were flying all around my meal and face.