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Avaliação da contribuiçãoGreat Christmas Dinner and music, food was delicious, staff were helpful and friendly
Great hotel and modern from the outside. The room was clean and spacious enough. What was lacking is an professional attitude and eye for details: When we arrieved in the breakfast room the breakfast manageress guided us to the table but did not come back with coffee and tea for about 15min Breakfast was substandard e.g. I took a hash brownie (deep fried) but it was still frozen inside. One of the staff apologised and told me that I get a new hot one. I waited roughly 30 min but nobody came back. Good service is not something the Treacys Oakwood Hotel focusses on. It was New Years Eve and unfortunatly the hotel public male toilets were not accessible anymore (rather appaling state) at 8pm Hence I had to go to my room. We were made to believe it is a 4 Star Hotel. I however would rate it as 3 Star Hotel.
Very good hotel in Shannon with very good breakfast and comfortable rooms .not all rooms have AC
We had our end of year function here and it was really well thought through. Tables were beautiful, reception was great and the food was delicious. The rooms are lovely.
Catherine the receptionist is an angel. Best customer service experience I’ve ever had.
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