Red Robin Gourmet Burgers - Sherwood

I was at this point in almost every Red Robin between Vancouver and Salem and this is one of two Red Robin restaurants that make still delicious food and offer a great service. As a franchise, RR has hit rock soils in recent years. It was sad to see that my childhood favorite restaurant chain is in prison quality and service. However, there are some owners out there who obviously still care about customer retention and this is one of them. In fact, I would not be surprised if it was the same owner of the one decent RR I had been in the area (Wilsonville). If you love Red Robin (as I have) and have been completely demoralized in recent years, try a pleasant experience on one (as I have), take the trip over the Red Robin in Sherwood. The food was delicious and fresh and the servers and staff were very friendly and attentive. I'm sure I'm back!

Very disappointing. The Ensenada Chicken plate was hard and dry. The server only took, I wanted salad (was asked what I wanted with it if you can get any subpage. When I asked why she accepted salad, she just laughed. Very unprofessional. The salad is blazed. Run the bagged salad with three beet and some cheese sprinkled. We were told that they were all made of clean metal cutlery, so they served our food with bagged plastic utensils!!!! Unbelievable! They cost 10 minutes to round two forks! Trusted service personnel for refills. The kiosk wouldn't work. Server said it didn't like the tables in this corner of the restaurant. Come if you have these just make sure you have a sufficient net cover. A few access points will not break the bank. This is not the first bad experience in this Red Robin, but it will be our last in this particular place, unless management makes improvements in customer service training and facility maintenance (one checks your external signage?

Do you love a good burger? Are you trying to reduce your footprint on our planet by eating less meat? You have 2 choices here, either the impossible burger or just a veggie patty with beans, squirrels, etc. We've come to Red Robin for a few years and love her banzai burger. The place was clean and welcoming. They sat immediately and our server, Amber was super nice and helpful. I had a voucher and no one gave me trouble with him or made any faces like in other places. We will continue to return for their fantastic burgers and groundless sides and drinks.

Try to order online. Had a purchase got a half of voucher. Online page never accepts their vouchers. Phone order. Two Cobb salads. Needs to pay and use coupon, and they said that salads do not count as a duck. Since when? A lot earlier. The picture of the voucher even has a salad on it! So false advertising? Felt like a bait and switch. I don't think we're back here. It's always an order disaster. You didn't do anything to fix the problem. Just Shrug and said it didn't work. A star service. Two stars because the food was good.

Don't sit in the bar area if you actually want any kind of service. Ordered a bottomless tea drink from menu and it didn't come until after the food and then getting a refill was like pulling teeth. They were out of my 1st choices on the menu for 3 things. Told I also couldn't get a milkshake because the overbearing bartender couldn't figure out how to operate the shake machine. All other wait staff was phenomenal though which made up for it.