Counter Culture Frozen Yogurt

Nice place 2 enjoy ice cream and frozen yogurt.Food: 4/5

I'm never coming back. READ YOUR RECEIPT! Didn't honor the discount, wrong order, and order partially filled. Today, Monday around 4:45pm, They just had a shift change and the African lady had a sweet smile but her service was very disappointing. I ordered two plain 32oz quarts and two plain medium yogurt. As soon as I paid, I mentioned the happy hour discount for half off the second order humrey yogurt. She indicated it was too late since I already paid it's only for the humfrey. On my receipt, she charged me two humfreys! She then asked me if she can do my order according to the receipt. No, because it didn't even calculate the discount. I just asked for the credit difference. When I got home, one of the quart ice cream was 80% filled, that's at least a cup missing. Maybe it was a mistake but I'm left speechless. Very sad that I won't be coming back. Tea Mochi would be a tastier treat.

I was ordering my Humphrey and was not asked what fruit I wanted. The girl just put what she wanted too. Then I told them I had a military and police ID for my discount. Again I was completely ignored. While I enjoy going to this store I would rather be treated with respect. Thanks

Placed an order at 10:00 for 11:45 pickup, 20 minutes plus, still waiting. Lady in the back got an attitude and yelled that there was a hold in the kitchen. Overheard her say multiple times that “that order is just going to have to wait” and they can “get a refund, I don’t care anymore”. Not sure whose order it was in reference to, but very unprofessional. $200 order for an office

Great customer service as always from Counter Culture! Staff was very friendly and recommended great options on what to eat! Pecan parfait was AMAZING with fresh strawberries and smooth yogurt.