Starbucks - South Jordan

This is by far the worst location I have ever dealt with. 9 times out of ten they get my drink wrong. Its a very simple drink I order (vanilla latte) and somehow its either waaaaay to sweet or it taste like oat milk (nothing). I don 't know the ladies name that was rude to me today but she shouldn 't be in ANY customer service position. She wouldn 't let me finish explaining the problem and said I should go to different location in the future. All I asked was to add another shot so its not so sweet instead of remaking it and that 's what I get in return.

Monica and the other girl there was sooooo amazing. I had just came from a previous Starbucks that closed early and had a bad experience, so when Monica went above and beyond for my nephew it meant a lot. They’re so kind! They pulled two chocolate croissants for me, even though they were for the next day. I will always go to this location now!

Every time I go I don’t get what I ordered. I pay so much money to get something random. This morning I ordered a hot chocolate because it’s cold outside and they gave me a cup of hot water.

I normally would leave a five star review for this place because I come here every time. Today we were served by a lady with short dark wavy hair, with a tattoo on her forearm/wrist I’ve never seen her before) who was a bit older. when she realized we were scanning our app she was irritated, slammed the card reader down and grabbed the scanner. We still left her a tip, and when she handed my husband his drink he said, thank you, she turned and walked away without acknowledging the thank you. Normally I wouldn’t be petty and leave a post like this, but it was really irritating. Her only job is customer service and she was really rude.

Fast, friendly service and a delicious drink. These folks are a step up from the typical Starbucks experience. Thank youWheelchair accessibility: Easy wheel chair access.