Papa John's Pizza - Springfield

This was my first time visiting this restaurant and I had a negative experience from the moment I walked in until the end of my meal.

I strongly dislike the LENGTHY centralized “call center” approach to what for 50 years has been a 1-2 minute SIMPLE telephone pizza order. Sad that prices INCREASE while customer service DECREASES.

Lately, the pizzas have not been baked properly at this restaurant. They are served with raw dough.

Made pizza incorrectly and received no apologies for 10 minute extra wait.

Best place to buy old wings n raw pizza dough, first time eating papa johns...never again and just like that 45 dollars down the drain