Hunan West - Springfield

I have been a regular at this restaurant for many years, but recently I have noticed changes in their food, service, and presentation. The food quality is above average for the area, which may explain why they are always busy. The ambiance is pleasant and clean, and the menu prices are very reasonable. However, my recent experience was not so great. The elderly lady server seemed distracted and her service was expedited based on the size of your order, with more tipping resulting in faster service. The taste of the food has changed, and long-time customers will likely agree. I am not sure if they have changed chefs, but the food was a bit disappointing, especially the egg drop soup which tasted terrible. While some dishes were still good, I could definitely tell a difference. I am uncertain if I will be returning any time soon.

We had an amazing dinner. The food was excellent, especially the Beijing duck. Rated 5 stars for food, service, and atmosphere.

I arrived at the restaurant 20 minutes before it closed and placed my order over the phone. The lady I spoke with was extremely friendly. When I arrived, she had prepared freshly made food and packed our containers so full that they were almost overflowing! The fried rice and Lo Mein were both amazing.

I recently had dinner at this restaurant and I must say it was an excellent experience. The food was top-notch, with a rating of 5 out of 5. The service was also exceptional, earning another perfect score of 5 out of 5. The atmosphere of the restaurant was cozy and inviting, with a rating of 5 out of 5. Overall, I highly recommend this restaurant for a enjoyable dining experience.

I recently stopped by this restaurant 20 minutes before closing time. I ordered hot wontons and chicken wings, and they were absolutely delicious. I will definitely be returning. The service was quick and efficient, and the atmosphere was cozy and inviting. The prices were reasonable, around $10-20 per person. Overall, I would rate the food, service, and atmosphere a perfect 5 out of 5.