Tim Hortons - St. Andrew's Parish

We live in the area of this store but have to drive to others because the service here is so bad! Hand them Cash and some employees here Struggle with cash and making change.I personally love the “Caramel Toffee Cold Brew with Less Ice” unfortunately the staff here Don’t know how to make the drink, I am served an Ice Coffee of Half the Price of what I ordered! It’s a $4.18 for a Medium Cold Brew and I get and Ice Coffee at this Location!I went back in the store and asked for a Manager because this has gone on Every time it’s ordered, I got a Grumpy older Philippine lady who only listened to part of what I was saying her and had THE SAME EMPLOYEE MAKE THE WRONG 4 DOLLAR COLD BREW AGAIN!Employees here Don’t Communicate, Work Together well and are usually Rude and Unprofessional. I’ve been here many times over the spring/summer and have Zero faith they can make a single Coffee Correctly! What a shame we have to Pass this store and go to another Tims.I would Recommend to Corporate that they just make small Vending Machines that Know how to make the drink you ordered and with Consistency Every Time!

Encountered the most unpleasant lady working the till today. She would not even reply to us- she either nodded her head or said ‘ya’ with the rudest attitude I have experienced. How can they have her working with the public? Customer services skills are seriously lacking. What ever happened to friendly service with a smile? Won’t be returning.

Every time I go there they don’t have 80 percent of any donuts totally ridiculous2 times a week always out of everythingEvery time I go there I sit in line for more than 10 minutes and I get to the window and find out they don’t have anything that I wanted

Best Timbits, but go early while there still warm! Yum!

Sorta disappointed with the last two orders of lg Chilli...did you water it down?? Wasn't impressed which I have always had good Chilli at this