Arby's - Stoughton

Very poor service 32 minutes wait in drive thru with onle a total of 2 cars in drive thru then even messed up my order ... very very poor

Recieved the wrong order food was not too fresh and disgusting, the location so dirty,

I have been here a few times now when I have worked in the area. The people are always friendly and make sure I have anything I need. The food is always good. Today they were missing a worker and only had 2 people trying to do everything but, they still were super friendly and wanted to make sure I had all my food and any condiments I wanted even though they were so busy.

The new burger that Arby's has is pretty great. However, I used an online coupon with my phone on the way there. I'm not sure why it takes a half and hour for the staff to receive the order. There was one customer there...me. I had my phone as proof of purchase. Yet I sat there for half an hour watching the workers do nothing and waiting for the computer transfer. Arby's better get on this online/app ordering train.

Wraps are good. Would like other cheese options for the wrap. Not a wide selection of drinks. Only hot drink in winter is coffee. No hot chocolate or tea. Cold drinks available full of unhealthy sugars. For premium prices, seeking to buy a meal all in one place, yet have to go through tiring questions such as being asked if interested in a meal. Usually the cashiers are a little friendlier, but today so-so.