Downey's Fish And Chip - Sunderland

The food was delicious, and we received a small serving of chips. However, that was the only positive aspect of the experience. The portion size, even though we ordered a small, was incredibly inadequate. The woman at the counter could have been more friendly and could benefit from customer service training, as the service was very poor. In conclusion, the chips were tasty but the service was subpar.

Soggy batter and fish had a wet slimy texture to it, luke warm chips, dried out peas obviously been kept warm for a long time. The cooking oil needed changing as the after taste was horrid. Service was poor at best. Had to ask for cutlery and wait 5 mins as food was getting even colder. Toilets, well.... Give em a clean! Very disappointed and can still taste the oil hours later. Waste of money!

Good quality freshly cooked fish and chips and pea fritter. Nice food in a box to take away or eat in.

The fish and chips were tasty, but when we looked at the bill we noticed they charged us 50p for hot water! Absolutely ridiculous... we won't be returning. What a joke!

£21 for lukewarm fish and chips where they get the award winning from I don't know absolute **** food and service