Cold Stone Creamery - Surprise

Make an order online for pickup. when we returned home, 2 of the 4 items discovered incorrectly prepared. 2 were the wrong size. cans were in the bag instead of shells. the load was called and the person who answered was no help. she apologised, but had no idea what to do next to the remedy. she said a manager would call back in 15 minutes. there are 3 days and no answer.

I ordered the reese erdnussbutterbecher ice cup and they sent me only 5 sweets because they were out. you could have replaced it with another one. at night ruined :

We ordered a cocomelon this cake and it was brilliant, simply amazing work make it so good and the taste was incredible.

More terrible loading. terrible service. I never have anything you want. avoid going here and wasting your time.

This is hard to decide on what type of Star to give. The ice cream was good but the server was rude and the ice cream was dripping all down the sides. The server knew how messy they were and wrapped them in a napkin. Why would you give a customer something that looked like that and had the potential of making a big mess?