Dairy Queen - Surrey

I grew up coming to this outlet around 1972 -1974. I was as young as 2 to 5 years old.I love seeing it still up and running.

I’m a huge fan of Dairy Queen but I’m not a huge fan of the way this location prepares their burgers. Since when do you microwave everything? Why is that a thing in your restaurant? I have given this location chance after chance just to be disappointed each time. It’s quite unfortunate that I’m looking for yet another DQ to satisfy my craving. I should have to eat a soggy bun or a cold chicken burger. They’re supposed to be either grilled or fried, no? The staff are super nice but when I asked why they’re using the microwave they have stated “that’s what we’re told to do” like what? Preparing uncooked food can lead to sickness in your customers. Please, take the time to properly train employees to cook the food you’re selling.

I walked up there with a seven year old because it said that it was open until 12:00am on the website. We got there at 10:23pm and it was closed there was other people outside and the employee told us that they had closed. So the website is wrong they actually close at 10:00pm

Terrible customer service, staff are rude and have zero knowledge of the menu and Dairy Queen items. I was told I cannot have extra cheese for my poutine even though I was willing to pay (which is obvious and was stated many times). Don’t waste your time here. Garbage quality and customer service. Big waste of time.

I was sooooo looking forward to a DQ dipped cone. Has a disappointing customer service and product experience. When your the only ones in the store and the employee doesn't have time for you, the service and product showed.