Wendy's - Tappan

Normally everything is good service clean no issues,unfortunately on this early Thursday morning Nov.9@ 6:30am) I want the biggie breakfast so I got it. As I arrived at work and layer m6 food out coffee sandwich unwrapped I proceeded to dumb my What is to be the best home price ever) there was a wad of black hair entangled with my fries. I call back all while gagging) and the general manager offers an apology and and refund and a truly unempathetic explanation that it probably was her hair as if that should appease me. I could careless if it was Jesus hair I don't want to ingest it. It's been along time since I worked fast food but aren't hair nets a requirement.

Employees have zero interest in getting your order right, nor being courteous or kind. Quit the job if you’re that miserable and bad at customer service. Avoid this

The food was amazing as always, taste the same in every place. Although I asked the worker at the window several times for barbecue and she assured me it was already in the bag, I then got home and was unable to eat any of my fries because I do not like ketchup. This Wendy’s is always very stingy with their sauces, I have never had this happen in any other Wendy’s after 100+ orders. And to top it all off I asked for Normal Coke and received Diet Coke. So because I wasted my money on a large order food I love, but can’t eat nothing but the sandwhich, not even a drink, I am only giving the food 2 stars, but the workers, especially the one who assured me my order was correct only deserves one star.

The fries are all I can really eat, as a vegan, but the grease tasted old. Even others stated the food tasted weird. This Wendys is not on my list. The order was fast and the staff were decently nice so, I may give them another chance.

Went to Wendy's in Suffern I just love the enclosed patio and there never over crowded,fast and friendly service.