Pacini - Terrebonne

I have never tasted food as bad as what was served to my family. The service was non existent and the restaurant is old and tired. There was a bread pit! We actually got to put our store bought bread on a grill. It amazed me that this place was still in business, for a franchise , I have to wonder if they are all that bad.

The food is good. The Table d'hôte has many choices with good prices. The portions are more then enough. The service is excellent too.

We came to lunch with family and it was excessively disastrous. We all took a classic spaghetti with meat. We receive our spaghetti at $20 a plate and see that there is a great lack of sauce. we continue to eat and then let's advise the waitress that it is cruelly lacking in sauce, the pasta being almost white so that it is absent. the latter tells us that she can't do anything, that she agrees with us but that the management does not allow her to accustom this kind of pepins (we only wanted to have more sauce in our plates). We left with almost no food, our plates being just a wordton of pasta too cooked. We then tried to join the restaurant manager and the headquarters of pacini and never bothered anyone to contact us again. pacini, we had to visit you dozens of times, but it's now over. What a lack of professionalism.

Food is good, duetto ( spaghetti and pizza),lasagnele service was deficient, after 1 hour had received that our entrance restaurant was half full and the number of waitresses was adequate we arrived at 17:20 and we received our dishes only at 18:40As you see it is very long the place is clean and the food is good

We chose this restaurant as a souvenir of the bread bar I liked being small. It was one of the good points of the evening. otherwise we were very disappointed, mainly at the service level. we waited for several moments before being assigned a place; employees were passing by us without greeting us. Then we were not brought the menu for a child, despite our 2-year-old boy accompanying us. It took a good 15 minutes before we came to take our order. Then we waited for our meal. For an hour! It is extremely long, especially considering that we were accompanied by a child. I had to ask the waitress if our meal would soon be ready, never had the reflex of her even come to us to explain the deadlines. I had to take the table with the drink, I had to ask for the drink, the waitress having forgotten. small details but which make a difference on the experience at your restaurant. On the other hand, the food was very good.