Cristina's Pizzeria - THORNLEIGH

When I'm in the area, I'll go to Cristina's. The pizza is awesome! I have the BBQ meat... Sweet sauce, plenty of toppings, crunchy base and not oily like the chain pizzas. in fact, it's in my top 3 pizza places ever!

Great small business Pizza joint. Good taste, easy going.. a local favourite

Friendly staff, nice pizza service: take them meal type: dinner price per person: $1–20

Solid pizza, the chicken Caesar pizza is a must try

As locals, we have ordered pizzas from Cristinas many times before. The quality and service is usually good, however our experience last night unfortunately has put an end to us ever ordering from them again. We ordered a family pizza, a small pizza, garlic bread and a bottle of drink (not a large order) for home delivery and were told the usual, it will be delivered within the hour. At 1 hour and 15 minutes we called and were told it will be delivered soon. ‘Soon’ however, was 45 minutes later. During this time we tried calling many times but the phone line was continuously engaged. Our assumption is this was done to avoid having to take any more orders due to not being able to satisfy the demand, but all the while frustrating customers who are seeking clarification as to when their food will be delivered. Whilst we were making other plans for dinner and literally in the car to grab something else, the delivery driver turns up, 2 hours after the order was placed! Obviously not the delivery drivers fault. The pizzas were not good, for example the supreme was missing half the toppings. They obviously just forgot to put them on or ran out and tried to cover it up by placing a mushroom farm on top. If they’re not able to deliver within the hour then they should be giving customers the option by advising them it will be longer than an hour and if they would prefer to pick up. At the very least, give customers a call to advise them there is a delay, don’t take the phone off the hook. How about offering some form of compensation? All in all, a terrible experience.