Wagamama - Trafford

You can always rely on Wagamama for a decent meal, it never lets you down! The teriyaki steak soba is my staple! I usually like the meat medium, but this came quite well done! It was still really nice though! Service was good too

Love the place, very friendly staff great atmosphere. High quality food and drink. First time I tried raisukaree, and endamame, with chilli garlic salt

Terrible staff and service. Unsanitary. Went to lunch on a not busy Monday 19/06/2023. Just two of us. Ignored at the front, staff could see us and took ages to take us to a table. When they eventually did so and sat us down before leaving and not coming back to take our order for half an hour. Other tables were seated, orders taken and served in that time. When staff did walk past we asked if we could please order and he shrugged us off before we explained how long we were waiting. He said Ok then . No apologies or even excuses. We sat and waited but even our drinks were not brought to us in 45 mins so we got up and simply left when we saw one member of staff put used silverware back in the pot on the table after rubbing at it with a finger nail. Disgusting, no wonder so many other reviews point to getting sick after eating here. The floor was also grubby with trampled rice. Nice touch that my shoes ate better than me. Will never return, put me off the restaurant chain in general, how vile.

Staff are always perfect as usual, a bit of conversation, knowledge about the business. First time watermelon and banana sake, the gozas and noodle was gorgeous

I visited this restaurant with my partner and the service was fairly good. However, they overcharged us for our drinks. When I pointed this out on the receipt, they did quickly rectify it. My meal came out quite a while after my boyfriend’s, but I usually expect this from Wagamama so I didn’t fret about it. I’ve always really enjoyed this particular meal, but it was pretty bland on this occasion and in this particular restaurant. Anyway, we headed home and my god I did not expect what happened next. I don’t suffer with any reflux type conditions, but I started developing some sort of heartburn/acid reflux/indigestion a couple of hours later. The food was sat burning in my chest and would not digest. I went to bed tossing and turning as I couldn’t shake off this uncomfortable feeling. At 2am, I fully woke up being sick followed by full scale food poisoning…all night long. I had to call in sick and felt ill for the duration of the day. I made an official complaint and had a response to say it would be investigated. I provided all the answers to their questions but low and behold…still nothing, hence my review. I don’t like to bad mouth companies for mistakes, but the fact I had to work that day ‘back’ on a day off just before Christmas and the fact that I wasn’t even worthy of an outcome of the investigation, I’ve been left very disappointed.