Twisted Bean Coffee Company - Urbandale

I'm fairly new to Twisted Bean so still discovering all it has to offer. Mornings ngs hers are busy. Lots of regulars. But they are one of the larger shops I've been to. Great food and drinks and excellent service. A plus is they have a private room available that can be reserved online for meetings or a get together with family and friends. No rental fee, just requires a minimum of 4 people and spending $40 while you're there. We just did a $40 gift card and everyone used the card. Great place! We've been back several times since and are always bringing friends and family with us.

I have been frequenting your shop for several years. It has always been a great experience. I especially love the quiche . However, I have not lived it the last two times I ordered. Last time it was a SMALL piece compared to previous orders. Today it was a leftover, dried out piece! My friend returned half of it and told the gal and she just says, “oh, ok.” Really? When you’re charging that type of money for a little slice of quiche I expect a fresh piece. The first bite was crunchy and you could tell by just looking at it, it was not fresh. So disappointing.

I work remotely from different coffee shops frequently. I prefer hot savory breakfast items, and rarely choose pastries sweets. Many coffee shops' hot and savory items are less than satisfying, but not Twisted Bean's!! I absolutely LOVE their breakfast sandwiches and quiche. Their wifi sometimes cuts in out, but it comes back on quickly. Because of this I avoid working from there when I have scheduled Zoom calls, but I'm still giving 5 stars because how good those sandwiches and quiches are makes up for it! Always plenty of seats. There is a side room and if it isn't booked for a private group, I enjoy working from there when I need a little less commotion. There is also a counter top you could work from if you prefer standing. I also appreciate that they offer ceramic mugs and can put your food on a ceramic plate that way I don't use as many disposables. I have to remember to bring in my reusable utensils though since they use disposable utensils. I also bring in my own water bottle to avoid disposables it is great they have a water filling station! Wow, I wrote a novel. Can you tell I go there a lot? :

A nice coffee place! The roasted marshmallow latte was pretty sweet but the espresso was good. We had the brown sugar scone and it was a little dry but we still finished it ;

We've done dine in and take out for years. About 2 years ago, the quality of the drinks began to decline. I talked to the manager, emailed corporate, and all I got was the offer of free drinks (which I did not use). How hard is it to do quality checks on your product?