Wendy's - Urbandale

I absolutely love this specific Wendy 's location! I have been going to this location since 2005, have yet to get a order that was wrong, or missing items! I often ask the kind friendly manager there if he has a cot in back of the kitchen moved his tv in from home, because he "literally is always there at the pick up window, checking every order before it goes out that window, making certain that every order is correct, hot, is accurate himself! He is 100% accurate every time I 've gone there which is sometimes two to three times a week since 2005! 100% accuracy in 14 years of frequent service!! You don 't get that anywhere likely on the planet at any fast food place, except....Urbandale, IA Wendy 's!!! Dude......You are the best!!! Thanks so very much for you 're amazing unheard of service!!!Vegetarian options: Great salads

The bake potato was good. I wanted grilled chicken and the only way I could get it was if I ordered grilled chicken wrap. I believe they should have grilled chicken available the same as chicken nuggets; Only grilled chicken nuggets. It was good just didn’t want the wrap.

Took 15 minutes for the cashier to get the two people in front of me who ordered in a quick manner once they were able to be served. Food was good.

Super friendly staff. The register clerk let us use all our coupons in one transaction and two other staff members brought a free frosty and a free childrens book for our baby girl.

I was craving a frosty one evening, so I made an online order and drove 20 minutes through traffic to arrive at this Wendy's 40 minutes before they closed just for them to tell me that they were out of them. I never received a refund for already paying and showing up to get absolutely nothing. The employee did not try to help at all. Don't recommend this place.