Kfc - Virginia Beach

- note below is a skillful response from the location- would like to do something about it. aug 5, 2022 update on the 24th juli at 15 o'clock I visited this place, I gave my order to the cash. I asked for everything cooked to order. while I was waiting, I was told by another employee that the waiting period would be about 30 minutes. I said that was good. 30 minutes near and my order is called, and young smells good! I double everything before I leave the restaurant and go home. When I come home, I open the boxes only to find the huh, looks like it has been sitting all day and very pleasing to say the least. miserable orders were dry and almost tasty burned, my chicken sandwich had no taste, overall terrible experience. - Assessment by owner

On here at 11am July 3, they were supposed to open at 10:30. Last 2 times before that, chicken was dry and got a side order of poor attitude.

Only one in line, no one in parking lot, order simple items, yet somehow these people can't get it right. I've already been waiting 20 minutes with no other orders. Pull up in the drive through and an employee in the background is talking about fighting and cussing. Super ghetto KFC. Don't come here.

Went there to pick up a doordash order for someone. Order wasn't ready. No one greeted the three people waiting in the lobby. One guy demanded his money back but the employees made him wait for his food instead. The girl with the pink dreads was yelling at another employee in the back and then went into an office to hide instead of helping her customers. Overall, terrible service.

The absolute worst customer service ever. If you're too lazy to bother having your dining room open, put a sign on the door. Had to ask for the sauce that came with our meals and then asked again at the window and it still wasn't in the bag. Had to go through the drive thru again to try and get the rest of the food we ordered and she had an attitude the entire time. Wow im sorry to inconvenience you by asking for all the food we paid for. The biscuits were flat and smashed and completely inedible and the mac and cheese was half a serving. We asked for another mac and cheese and she snatched it back. Then she slammed the window shut and walked away before we had finished asking for the rest of what we needed.