Louie Owensboro

We have been to Bar Louie on a few separate occasions, we came back after previous unsatisfactory experiences to try to give them another chance. One time, we were seated outside, but no one ever came to take our order. We ended up leaving after about 45 minutes. This last time, we did have a party of 12, but we did make reservations and it was early enough that they did not have many customers. After waiting well over an hour for our food, only a few plates were served. Then a few more plates came out, which was disappointing as they were cold. When the server came over to see if we liked our food, I still did not have my plate. Oops, they forgot. So I waited while everyone else finished their food. I finally asked the waitress to just take my food off our ticket and check us out as we had a scheduled event for which we were running late. I was never rude or hateful, I know this happens. The waitress said she'd take it off my ticket, which she did. She also said the manager would be out to talk with me. I never saw a manager. I understand people are working hard and understaffed. But waiting for food that comes out cold after waiting a long time or never arrives? Or just not get waited on? Don't seat customers if you don't have staff to care for them. I work in healthcare , I understand the difficulties in today's environment. I am not mad or upset, just disappointed. I appreciate all that people are going through, it's just the culture that it's ok to just get by or not try to go a good job. Or that is not acceptable to get a simple apology from management. Thank you for allowing me to express my views. Good luck with future patrons.

Good food and atmosphere. Great customer service and big thanks to manager, Jennifer.

The kitchen takes forever to get your food to you, scared to think about the cleanliness of it. Sourdough bread was not sourdough or anywhere near fresh. Gastroburger was good.

My husband and I had dinner at Bar Louie before attending a concert in Downtown Owensboro. I had been to Bar Louie in Evansville and recommended going here to my husband. The difference between these two restaurants was unexpected. Service was extremely slow and portions were meager. I could have ordered a hamburger at McDonalds and had a much bigger sandwich. and saved $10. The side salad my husband ordered consisted of a tiny handful of lettuce leaves gone in 5 bites. Do yourself a favor and try one of the other locall places down the street.

A very disappointing experience overall. I have been here before with no problems, but last night I came with about ten other people and the service here was terrible. We came for my boyfriend's birthday and our waiter checked on us only once, the food came out cold, we waited 2 hours to get our food and another hour to get our checks. Our drinks were poorly made and the waiter didn't bother to check on us for refills at all. Most of us didn't have drinks for the whole night, and we had to flag the waiter down multiple times, due to him purposely dodging our table. And on top of all of that our checks came out incorrect and we had to wait even longer for him to fix those. In conclusion, we were there for 3 hours in total, almost all of us were fed up, and it made for a very poor experience for my boyfriend's birthday. It's unfortunate but I will not be recommending Bar Louie for any event again.