Chili's Grill - Waldorf

Enjoyed our stay and dining experience ver much. Food was very tasty. Seemed as if it could have been a tad hotter and quicker but I was still very pleased with the portions and the order for all six of us including libations.

My husband and I go in on Thursdays and always have a great time. We meet new people, the food is delicious and Taneisha our bartender/server always serves up wonderful hospitality.

We decided to give this location a try. We were out shopping and we were hungry. Surprisingly the restaurant was very quiet when we arrive, there were a handful of customers and the hostess was on her phone. The hostess greeted us and sat us immediately. Our waiter came over, gave us drink suggestions and took our order immediately. Our waiter was unprofessional, he was young, but he was attentive and helpful. The food was good bar food. And the drinks were good bar drinks. The restaurant was clean and the flow of the work/workers ran smoothly. Give them a try if you're in the area.

When I say this was my worst experience eating at any restaurant. I mean it. I love Chilis, it is my favorite chain restaurant. However, stay away from this one. It breaks my heart to leave a terrible review. We had 3 waiters for my table(it was a table of 4 my infant son, 3 year old daughter, wife and me) and it still took forever them to make my drink. My wife ordered ribs, she wanted them with bbq sauce and they brought them out dry. Our waitress came smelling like weed and didn't understand how to work the tablet. My wife ordered drinks that were supposed to come with pineapples but came with cherries. We also ordered a molten lava cake that was supposed to have melted chocolate in the center, and they didnt melt the chocolate. So we had a hard brick of chocolate in the middle. They also didnt bring 3 spoons, so my family had to share off of 1 spoon. I complained to the manager and she explained that one of the 3 waitresses we had was new. So she reduced our 100$ bill to 65$. I believe this was still a lot with the amount of lousy service we received. I have been to a large number of restaurants, fine dining to mom and pop restaurants. This was by far the worst.

I wish I could find something nice to say about this place, but our experience there was terrible! We visited on a Friday night and the place was pretty empty, but we still waited at the entrance to be seated while the employee played on their phone and ignored us. When we were finally seated we were placed at a table that was really sticky, and we waited again as our waiter was no where to be found! Once he came around we placed our entire order in an effort to not be ignored again after getting drinks. Our water tasted like chlorine, the chips were half stale and the corn on the cob looked like it would be better suited as popcorn. I can confidently say I will not return to this location again.