Taco Bell - Watertown

The second time I had eaten here at lunchtime. I had a burrito supreme and a soda. was pretty good, but I miss the previous burrito, which was spicy and hot and delicious.

Food was good just got rushed at the drive through when ordering. The worker asked what I wanted and was quiet for 5 minutes and missed things I wanted on my order. After we got our food everything was messed up in our order. Tomatoes in food I specifically asked not to have in because it is going to someone with a tomato allergy. Tacos we didn’t ask for and chicken in chalupas when we asked for beef. I seriously can’t tell if they really messed up our order that bad or was just in a bad mood tonight and wanted to have some fun messing with customers. I hope the employees straighten out because I really love Taco Bell’s food. I will start driving to a different one.

Not the best visit I have had. There was no one taking orders after waiting for about 5 min I ask one of the workers if someone could take my order she said that there was no one and told to use the ordering kiosk while I was using the kiosk that very same person that told me that there was no to take orders started to take orders?????When the food was ready they had also forgot our drinks I think that they need to work on there customer service skills because this over all experience did not make me feel valued as a customer!!

Apparently when the XXL burrito was taken off the menu so went the good experience and the customer service and the hospitality. I just want to take this time to apologize to Chipotle and to Moe's for not just going to your restaurant and ordering a burrito! I ordered the chicken quesarito on the app. I even ordered extra everything on that burrito which brought it to $8 and then I ordered three chipotle chicken grillers with extra sauce and what do I get? Four under portioned and dry little pieces of what you would get out of the freezer from the Dollar general store! And you will laugh when you see the container they put my grillers in. What happened to your wrappers? You can get three times the size burrito for the same price at Chipotle and Moe's do not waste your time at this location and most importantly do not complain to them they will smirk and laugh at you with the drive-thru window closed. Pathetic. You guys need to do better and treat your loyal customers with respect for even coming back to this place for the Love of Taco Bell. Shame on their leadership for continuing to be content with this type of output.

Went through the drive thru around 9:45pm and ordered a veggie power bowl. I asked for no tomato and no lettuce. And extra guacamole paid 90¢ for it too when I received my order, they had put tomatoes on my power bowl and no extra guacamole. There was hardly any on it, in fact. Took it in and told them of their mistake, to which the lady who made the food very rudely walked over and told me “ I made the food. That IS extra guacamole “ meanwhile there was the amount the size of maybe a Pea on it. She took my food away and threw it behind the counter. Made me a new bowl, literally throwing then ingredients into the bowl like a child. My 3 year old fixes his mistakes with more class than this lady did. Which is really sad. When I got my re made food back I found out there was STILL tomatoes in it. separate from the tomatoes in the guacamole I just promptly walked out. Absolutely ridiculous and rude employees. Maybe if they’d do work right the first time, they wouldn’t have to do it again and be angry about it. Good thing I’m not allergic to tomatoes!