Ihop - West Chester Township

Within the restaurant it takes 30-40 minutes to be served with 6 customers in the building. this is based on 3 experiences. the pick-up service is in order, it was only 10 minutes too late at 2 locations. the staff is great and friendly and eating is great. so it really needs delicious just a few time to get the experience. the most attractive is the 24/7 service.

Space was not packed, but they must have been underoccupied as many places at the moment. our waitress tried to maintain and move quickly. Unfortunately we had to wait until our food had gone to drink every coffee after the first couple warming during the wait for food. it came quickly, but the overall experience was not what they expected. the waitress could have been confused because of my coffee, because the sirup was brought out in a coffee cup. it was on the way to home from the early break, so they might have been more busy than usual, but as I said, the restaurant had some open places.

Love the over 55 menu! good coffee. omelettes, pancakes are the speciality

Really like this location. The food was perfect and the service was excellent, and we were there during shift change.

I would give a zero if I could. I ordered online for food to be ready at 9:40. I got there at 9:40. It wasn’t ready. I called again to ask the status and they put me on hold for another 20 min. The guy on the phone was so rude. I ended up leaving because I was late to the event i was going to. Never coming back. Also going to call corporate.