Pho Shobu - West Des Moines

The food and atmosphere are fantastic. Every visit, the servers are full of energy and always helpful. Price per person: $20–30. Food: 5/5. Service: 5/5. Atmosphere: 5/5. Recommended dish: Gyoza.

This is such a wonderful and welcoming restaurant! I highly recommend the pho and the bun! Service: Dine-in Meal type: Lunch Price per person: $10–20

Experience: Dine-in Meal: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sushi, P1 Combination Pho

If you order take out, you must continue reading. Terrible customer service. Placed an order of pho to go (rare beef that I asked to be cooked in the broth). Received only the broth, plain rice noodles, and the uncooked beef. Returned to the restaurant to get the condiments. I was scolded by the manager for not bringing ALL the food back with me. She kept saying “ Our policy is that you must bring all the food back.” I tried to explain that I do not work there to know this policy, nor was I made aware of her policy by either one of the two staff members I talked to. She kept telling me about the policy and hesitated, almost refused, giving me the condiments, which turned out to be a child size portion. Food tasted mediocre at best. Never apologized for the inconvenience of making me return to the restaurant or the service provided. This was a Monday at 7:30pm by the way, and there were only 4 people in the restaurant. No excuse for not preparing the food as requested or checking the order to make sure everything was in there. Moral of the story: You either need to ask about all the policies that may affect your take out order or be a mind reader. I simply chose never to return there.

The food was great and I took my son here and he loves it and wants to go back. The servers were nice and funny, so my son loves it! Love this place!! Food: 5 Service: 5 Atmosphere: 5