Northshore Brasserie - West Knoxville

Delicious food! My favorite place to eat when I come to town!

I don't mean to be disrespectful to the owners/workers of this establishment, but the only good thing about our lunch was the price. It took awhile for us to be seated and the restaurant wasn't very busy. Our waitress wasn't attentive or interactive. She never refilled our drinks and I don't remember her checking on us once after our food was delivered. My chicken was dry and very salty. Out of the 2 pieces of broccoli I received, one was overcooked and one was raw. All of the fried items tasted like they were fried in old oil. My salad wasn't dressed in any way, and the California roll was very messy and had too much mayo. My husband's ramen tasted like basic prepackaged ramen. The dining room was dirty; almost all of the tables had food bits underneath them and many of the tables had napkins and paper stuffed under the feet to keep them upright. The price was excellent; our lunch (with tip) ran us around $33 and we did receive large portions. However, overall, very disappointing and we won't be returning.

Unfortunately rating what was our favorite place to get japanese food 1 star because I was served green tea in an eel sauce and lipstick covered cup.... nasty... then when they brought out a replacement it was still sticky and I could scrape gunk off the outside. Sever was really nice about it and we've had great food there before but I don't want to go there again after that. Sad :

The ramen dinner was amazing and not overly salty. The sushi was fresh and melted away in your mouth. The service was polite and attentive.

Came in last night at 9, an hour and half before close at 10:30. They turned on the AC really cold while we had to endure our terrible service. Didn’t get our drinks until 45 minutes later and I had to ask just two waters. Waiter forgot. We ordered sushi, they brought out a different kind than what we ordered. We asked for ginger and didn’t ever get it. Waiter brought out entrees, and I had to remind her of the appetizers she didn’t bring out. I didn’t get my miso soup until after my food was served. I don’t know what was wrong with the waiter but she had star stickers all over her, but her service wasn’t worth 1 star. Then the food was not good. We ordered spicy chicken ramen and it had two pieces of chicken in it, very small pieces. We ordered beef hibachi and the steak was very dry and tough, and it wasn’t cubed steak like it showed on the menu. It was a waste of $20 for the beef hibachi. Might as well just order the chicken and save $7. I will never come back to this place again. No wonder the downtown location closed. I have no idea how they have so many good reviews.