Hires Big H - West Valley City

The kid-friendliness of this restaurant is top-notch. The staff always takes the time to engage with my kids, which means so much to me as a parent. Thank you for that!

Sat in the drive through for 2 root beer freezes 1 order of small fries and 1 order of cheese fries also small. Should be easy to get correct I assumed. Well I was so wrong. Somehow they managed to try and give me someone else's order. Plus sat in the drive through for literally 20 mins for fries. Maybe they have to grow, harvest, cut and cook them?? Worst service when with 2 orders of fries they give 1 tiny cup of fry sauce and when I asked for another cup to go with the other order of fries I was told it would be .60 cents more. Definitely won't be returning any time soon. Shame shame you greedy fry sauce horders

It was a great experience. It felt like a step back in time to a much simpler time. I haven't had a root beer float for years. The one I had tasted excellent.

The dessert options were lacking with no ice cream, hot fudge, whipped cream, or cherries available - just a simple brownie in a bag. However, the hamburger and fries were delicious. The standout was the fry sauce, which was the best around.

The food is always amazing!! The staff is always so friendly efficient!! They are so sweet patient with my two hyper little kiddos. I love the remodel, however, I was a little sad to see that they got rid of all of the old car photos that they used to have up prior to the remodel. But that was the only downfall.Keep up the amazing work, Hires!Kid-friendliness: The fact that your staff always takes the time to interact with my kids, my momma heart could explode. Thank you for that!