The Chalet and Clubhouse at the Fairmont Golf Course

Disappointed. I arrived on time and they could not find my reservation. after I had shown the host my confirmation and about 10 minutes, it seemed like someone had checked another table on my reservation. I sat and it took 15 minutes until someone approached me. my drink was good, the wobbly soup was good, but the steel sock was so sweet that I had to throw it off. after my leak was paid, my server took my leak ticket and said my coat would wait ahead. I used the toilet room and went forward and my jacket was not there. the server was busy in the dining room and after 10 minutes she went to the bar without word from me. I flew her down and she had forgotten and could not find the ticket. without apologies, she asked the host to take care of it. not with the call of the restaurant.

We decided to repeat after a great fondue experience and try the a la carte options. we should have stayed at fondue, eating and presentation was in average a best, salty late and red cabbage. but what really made this difference was the service. understated, yes they tried, but so slowly it got frustrating. Remember that fairmont chalet. they pay and expect quality and service. no one has been delivered.

The dinner lasted over 2.5 hours because they ran extremely behind. I had to ask 3x to get a piece of bread for my baby. we have booked the dinner at 6:30 because we eat in the rule in an hour, then it is bedtime for the baby. But we did not leave the restaurant until 9. drinking came wrong. Sweat soup was extremely oily and barely swirl or cheese. käsefondue was great. meat fondue was terrible my man ordering a side of seafood to eat as I did not, then they gave us only a pan to cook all dif meat, of course the red meat tasted like fish with both. absurd! chocolatefondue was decent. I asked for a guaranteed money for my baby, they gave me a nice piece. everything was not right.

Always delicious with great atmosphere! I have to say this year was better than ever. larger plate, better tasting. the chef is incredible! to next year hopefully!!!

Incredible ambience, outstanding service. We enjoyed our food very much and already recommended the Chalet to our friends. Thank you!