Subway - White Bear Lake

The subway in White Bear on 4th Street was staffed by only one person. She was working her butt off and she was still being friendly and kind and courteous she did a great job she was efficient knowledgeable and went as fast as she humanly could. So I got to give her kudos!

I went to the subway tonight with my wonderful mom and their guy was working tonight. He was a hard worker.

I had came to this store and had ordered 4 subway sandwiches. While in the process of waiting for my sandwiches to get prepared when I had noticed the pickles had white mold on it and some strand of hair in the pickles. After seeing that I was pointing to the pickles out to the female employee at that time who was working there she didn't care but made an excuse and said they were in the freezer and they were frozen. After that I left the store and decided to not pay for anything there. I will never come back there and it's a big disgrace that this employee didn't show any lack of empathy nor practicing good food safety practices for the sake of myself and as well as fellow customers that walks in that store. I will not recommend anybody to come to this store nor location.

Better luck by the one over by Culver’s in Vadnais Heights.

Stood in line for an hour with only 3 people ahead of me. Only one teenager working, back showed up after 30 minutes. Another teenager. Hard to blame them. Where management at 3 o’clock on a Thursday? Why open if you don’t have any employees? Be better. Terrible leadership going on over