Chili's Grill - Wilkes-Barre

The food and prices are great. My waitress Donna was top notch. She was attentive, hospitable and truly made the experience one that I will remember. I will definitely ask for her again and would recommend her to anyone. I applaud her as she stated she has been there for fifteen years and she still exudes the enthusiasm of someone fresh in the door!

Took advantage of one of their promotions. 2 dine for $25....appetizer with choice of two dinners and a dessert. Wow......it was a lot of food and it was DELICIOUS!!! Chili's Never disappoints!! Excellent wait staff. She was fun, personable, and very attentive...... it was a Great time!

I only gave them a 2 star because the wine and the water was good. Service was terrible, each order was incorrect (yes, the waiter corrected it), I got my tables own silverware (waiter nowhere to be found), had to flag him down for refills, and the way the food was prepared was unacceptable (slimy chicken). Brought to managers attention and manager stated this has been an ongoing complaint! I guess no consequences...if you are a slacker and want to earn some cash...go work there. Don't rely on tips though. Won't go back...ever.

The food was good, but the restaurant was not clean at all. When we walked in, there were at least 4 tables around us that weren't cleaned for almost the entire time we were there. Our table was never wiped down and most of the staff were sitting around.

Service was very disappointing server didn’t care to bring the right food and drinks food chip were all full of oil and felt like plastic and printed paper